Jw Marriott Kuala Lumpur, Kuala Lumpur

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Key details

About the Hotel

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Great

8.7

/10

4.3

4.2

“The location is perfect, right across from Pavilion Mall!”view full review

Location

JW Marriott Hotel Kuala Lumpur is situated on Jalan Bukit Bintang, placing guests in the central business and entertainment district. This prime location offers easy access to major shopping centers, dining destinations, and cultural attractions. The hotel enhances guest experiences with its position in one of the city's most dynamic locales.

Rooms

The hotel boasts 738 rooms, including spacious suites that prioritize guest comfort and utility. Many accommodations feature direct pool access, which allows for a seamless outdoor experience. Room options cater to various needs, from couples to families looking for ample space.

Dining

On-site dining includes the prestigious Shanghai restaurant, recognized as a MICHELIN Selected establishment, overseen by Master Chef Wong. Guests can also enjoy authentic Chinese cuisine at Luk Yu Tea House featuring Hong Kong dim sum. For a fashionable twist, The Alchemy offers seasonal gin botanicals and an exclusive Afternoon Tea inspired by New York.

Event & Meeting Spaces

JW Marriott Kuala Lumpur offers 18 versatile event venues suitable for meetings, conferences, and social gatherings. Each space is equipped with modern technology tailored for productivity and collaboration. This hotel efficiently accommodates both corporate and festive events with ease.

Wellness & Leisure

Amenities include an outdoor swimming pool and a fully equipped fitness center for rejuvenation. The sauna adds a layer of relaxation after an invigorating workout or swim. Guests seeking a holistic experience can explore wellness options offered by the hotel.

Highlights

Location: Jalan Bukit Bintang

Rooms: 738 rooms

Dining: MICHELIN Selected restaurant

Event & Meeting Spaces: 18 event venues

Wellness: outdoor pool & fitness center

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Deluxe King

2 persons

435 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Executive Deluxe Twin

2 persons

435 sq. feet

2 Single beds

Shower

Coffee machine

room details

Club Executive King Room

2 persons

435 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Studio Suite

2 persons

700 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Good Dining Experience

“During my stay at JW Marriott Kuala Lumpur, I had the pleasure of dining at Tarbush restaurant, part of my dinner package. To my surprise, the Arabian food was absolutely delicious, exceeding my expectations. Even though I'm not usually a fan of this cuisine, my husband and I thoroughly enjoyed the meal, a highlight of our visit. The breakfast at Shook also offered an excellent spread with a variety of options, making it the perfect way to start our day.” view full review

Spacious and Comfortable Room

“I stayed in a spacious Studio Suite that was immaculate and beautifully designed. It provided ample room for my family, and we greatly appreciated the little touches, like the mouthwash included in the toiletries. The suite's layout was perfect for us, awesome for some privacy while also being well-equipped for our needs. My family had a very comfortable and enjoyable stay in this elegant accommodation.” view full review

Luxurious Bathroom Amenities

“The bathroom in our suite at JW Marriott Kuala Lumpur was luxurious and well-appointed. It featured a large bathtub and a separate shower area. While the bathtub was slightly smaller than what I might expect from a 5-star hotel, it still provided a relaxing space to unwind. The marble-tiled flooring added a touch of elegance, making our bathing experience a treat. Overall, the bathroom amenities were great and enhanced our comfort.” view full review

Fantastic Swimming Pool Arrangement

“Although the hotel's swimming pool was under maintenance during our visit, I was impressed by the alternative arrangements made for us. The hotel organized access to the nearby Ritz Carlton's pool, where we were treated with fresh fruits and juice. This thoughtful gesture allowed us to enjoy some leisure time in a beautiful setting, showcasing the hotel's commitment to guest satisfaction even in unforeseen circumstances.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Outdoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Map view

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

City landmarks

Event hall

Petronas Twin Towers

4700 ft

Mall

Suria KLCC

4600 ft

Park

KLCC Park

1.4 mi

Mall

Chinatown

1.4 mi

Aquarium

Aquaria

4100 ft

Landmark

Dataran Merdeka

1.4 mi

Landmark

Alor Street

2500 ft

Event hall

Kuala Lumpur Convention Centre

2700 ft

Market

Central Market

1.5 mi

Mosque

National Mosque of Malaysia

1.5 mi

Landmark

Low Yat Plaza

2300 ft

Stadium

Stadium Negara

1.5 mi

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

2600 ft

Museum

Petrosains Science Discovery Centre

5000 ft

Theme Park

Berjaya Times Square Theme Park

4100 ft

Landmark

Sultan Abdul Samad Building

1.3 mi

Pagoda

Sri Maha Mariamman Temple

1.5 mi

Park

KL Forest Eco Park

1.0 mi

Stadium

Merdeka Stadium

1.5 mi

Landmark

Trec Kl

1.2 mi

Shopping Area

The Weld

1.1 mi

Nearby

Mall

Fahrenheit 88 Shopping Mall

600 ft

Mall

Pavilion KL

600 ft

Mall

Sungei Wang Plaza

1600 ft

Mall

Lot 10

1200 ft

Kuala LumpurMalaysia

Bintang Walk

800 ft

Museum

Museum of Illusions

500 ft

Museum

Selfie Museum KL

200 ft

Mall

Bukit Bintang

1200 ft

Fountain

Pavilion Crystal Fountain

200 ft

Restaurants

Jogoya

200 ft

Quivo

600 ft

Lot 3. 09. 02

Al-Amar

400 ft

Lot 6.10 Level-6

The Loaf

400 ft

Restaurant

Fisherman's Cove

200 ft

181 Jalan Bukit Bintang LG10

Michelangelo's Restaurant

500 ft

Lot C3.04.00

Khushi Spice

300 ft

Starhill Gallery 181 Jalan Bukit Bintang

Connoisseurs Cafe

500 ft

179 Jalan Bukit Bintang Ground Floor

Marutama Ramen

500 ft

Lot 1. Jalan Bukit Bintang

Enak Kl

700 ft

181 Jalan Bukit Bintang Feast Village Starhill Gallery at JW Marriott Kuala Lumpur

Getting around

City Centre

Kuala Lumpur5 min · 2.0 mi

Airports

Sultan Abdul Aziz Shah Airport (SZB)48 min · 19.6 mi

Kuala Lumpur International Airport (KUL)90 min · 37.0 mi

Train

Ampang Park Station18 min · 5000 ft

Old Kuala Lumpur Railway Station30 min · 1.6 mi

Underground

Bukit Bintang5 min · 1400 ft

Tun Razak Exchange11 min · 3000 ft

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 3417 reviews

#38 of 621 hotels in Kuala Lumpur based on Tripadvisor

Eugene

United States, March 2025

6.4/10

My stay at the JW Marriott Kuala Lumpur was an overall enjoyable experience, well-situated right next to the Pavilion Mall. The luxurious feel of the room caught my attention, but there were a few downsides, like the soft pillows and the average breakfast selection. Despite some hiccups during check-in and check-out, the staff made an effort to be helpful. I would definitely recommend this hotel to others visiting Kuala Lumpur.

Rooms

8.0

The room was spacious and luxurious, though the pillows were too soft for my liking. I also noticed some noise from doors closing in the hallways.

Service

8.0

The staff were exceptionally friendly and efficient, accommodating my early check-in request and assisting with various needs during my stay. However, I experienced some confusion during the check-in process that could have been managed better.

Location

10.0

The location is perfect for shopping and sightseeing, just a short walk from the Petronas Towers and right in the bustling Bukit Bintang. It's easy to navigate with public transport options nearby.

Dining

7.0

Breakfast had a decent variety, but I noticed some items were not fresh or refilled quickly. A wider selection of international cuisines would have enhanced the experience.

Facilities

8.0

Housekeeping was thorough and the gym facilities exceeded expectations, but I was disappointed that the swimming pool was out of service during my stay. I appreciated the small details like the dining trolley in the room.

Matthew

United States, January 2025

5.2/10

I had a pleasant stay at the JW Marriott Kuala Lumpur, thanks to its fantastic location right across from Pavilion Mall and its excellent room quality. However, I faced a long check-in process that affected my experience negatively. Overall, it was a nice stay with some room for improvement.

Rooms

8.0

The Executive Deluxe room was large, clean, and had a comfortable bathroom with great water pressure. It was decorated beautifully, making it feel special.

Service

6.0

The front desk staff were helpful, but I found the check-in process too lengthy which was a disappointment.

Location

10.0

The location is ideal, being in the heart of the shopping district and within walking distance to many attractions.

Dining

7.0

Breakfast at Shook was good but some food was a bit cold. Still, the variety available was impressive.

Facilities

7.0

The gym was well-equipped and the room service was flawless. However, the wait for the elevators was frustrating at times.

Amy

United States, December 2024

5.4/10

My stay at JW Marriott Kuala Lumpur was largely wonderful, from the central location in Bukit Bintang to the stunningly renovated rooms. However, the breakfast facilities left a lot to be desired, with long waits and mediocre food quality, which felt a bit off for a hotel of this caliber.

Rooms

10.0

The rooms were spacious, clean, and luxurious, with a great view of the city. I loved the high ceilings and modernized decor that still retained a bit of the old charm.

Service

10.0

The staff were consistently friendly and incredibly helpful. From the reception to the housekeeping, everyone greeted me with smiles and went out of their way to ensure my comfort and satisfaction.

Location

10.0

The hotel's location is absolutely perfect. It's in the heart of Bukit Bintang, right opposite the Pavilion and close to various transport options, so I was never far from great shopping and dining.

Dining

6.0

While room service and the Shook restaurant served decent meals, breakfast was a letdown. The options felt limited, and the quality didn't meet my expectations for a five-star hotel, especially with the lumpy nasi lemak.

Facilities

8.0

The amenities, including the pool and the executive lounge, were enjoyable, though there were some minor hiccups with cleanliness and limited lounger availability at the pool.

Benjamin

United States, December 2024

6.4/10

I really enjoyed my stay at JW Marriott Kuala Lumpur. The location is superb, right in the heart of Bukit Bintang and close to all the shopping malls. The staff were generally helpful, and my room was spacious with a beautiful view. However, the dining experience didn't quite meet the high expectations I had, especially considering the reputation of the hotel.

Rooms

9.0

My room was spacious and clean, featuring a cozy layout with comfortable beds and a nice view. It felt fresh and was equipped with all the essentials I needed.

Service

8.0

Most of the staff were friendly and attentive, especially during check-in. There were some moments when communication could have been better, but overall, I felt well taken care of.

Location

10.0

The hotel is in a fantastic spot, just steps away from shopping and dining options. I loved being right in the middle of everything in Bukit Bintang.

Dining

6.0

While I enjoyed the room service and breakfast options, the food at the Shanghai restaurant was quite disappointing and didn't live up to the expectations I had for a Marriott hotel.

Facilities

8.0

The hotel offered great facilities, including a well-equipped fitness center and a relaxing spa. I didn't get too much time to explore, though, since I was busy shopping.

Chris

United States, October 2024

6.2/10

During my stay at the JW Marriott Kuala Lumpur, I enjoyed the spacious room and modern amenities, but I was let down by the breakfast options and some service inconsistencies. The staff were often friendly but occasionally lacked the warmth I expected. Despite these hiccups, the central location and luxurious feel made the experience overall enjoyable.

Rooms

8.0

The room was spacious and well-maintained, although the layout was oddly designed with a TV at a fixed angle, which made viewing uncomfortable. However, the cleanliness and luxurious bathroom were definite highlights of my stay.

Service

6.0

While I appreciated the prompt room service and the concierge's assistance, I found that some staff members, especially at check-in, were not as welcoming as I had hoped. There were moments when the service felt a bit chaotic, particularly during peak hours.

Location

10.0

The hotel is perfectly located right in the heart of Bukit Bintang, across from a large shopping mall, making it super convenient for exploring the area. I loved being so close to dining and shopping options.

Dining

6.0

Unfortunately, the breakfast experience was underwhelming, with limited and repetitive options. Though the food in-room dining was decent, dining at the Shanghai Restaurant was disappointing and did not match its claimed reputation.

Facilities

8.0

The hotel features a great swimming pool and well-equipped gym. The spa was also a pleasant plus, with professional treatments available on short notice, contributing to a relaxing overall experience.